Caller: "Hi, our printer is not working."
Customer Service: "What is wrong with it?"
Caller: "Mouse is jammed."
Customer Service: "Mouse? Printers don't have a mouse!"
Caller: "Really? I will send you a picture."
Click on pic to enlarge.
For those feeling sorry for the mouse, there are some websites that show additional pictures, pointing out that the mouse in the printer problem was genuine and that the mouse was subsequently released.